Finding the right counselor is important, and typically, it will bring up many questions. This FAQ tab seeks to answer several commonly asked questions about therapy. All other questions that are not addressed here may be sent directly to Anchor Point Counseling: send an email.
- How do I schedule an appointment?
- The first step to scheduling an appointment is to contact Anchor Point Counseling
- We will then email you a Good Faith Estimate and let you know if we are accepting new clients.
- Anchor Point Counseling also offers a free 15-minute phone consultation where your reason(s) for seeking counseling will be discussed, and together we will determine if Anchor Point Counseling is a good fit for your specific needs. Please note that this consultation is not the same as an initial intake session, and it is provided at no cost to you.
- If you decide you want to schedule an appointment, we will send you a link with instructions to create a member portal, and an appointment time can also be scheduled.
- Once you create an account, you will have access to all the paperwork that needs to be submitted before attending your first scheduled appointment.
- Will I need to fill out forms or do anything prior to the first session?
- Yes. A Good Faith Estimate form will be sent to you prior to scheduling a first session. There will be additional paperwork that must be completed before attending a first session. This paperwork can be accessed once you have created a member account for the portal.
- Will appointments be in-person or via telehealth (virtual)?
- Currently, ALL appointments are via telehealth.
- What is the cost per session?
- The initial intake session is $150
- A 45 to 50-minute session is $140
- A 30-minute session is $75
- All other cost breakdowns are listed in the Financial Agreement and in the Good Faith Estimate forms
- Do you accept insurance?
- At this time, insurance is not accepted, and all appointments will need to be self-pay.
- How do I make a payment?
- Prior to your appointment, you will need to fill out a Credit Card Authorization form
- Your credit card (or HSA card) will be charged after each appointment
- All payment transactions are completed electronically
- What services are being offered?
- Services provided are for individual counseling, which are either 45 to 50-minute sessions or 30-minute sessions.
- Can we still work together if I live outside of the state of Indiana?
- No. For individuals to attend counseling through Anchor Point Counseling, they need to be within the physical boundaries of the state of Indiana.
- Is counseling confidential?
- Yes. Counseling is strictly confidential. There are some specific situations in which the law requires that confidentiality can be broken. Those situations include suspected child abuse/neglect (which will be reported to appropriate State or local authorities), danger to self or others, a court order, and in the treatment of minors to parents or a legal guardian. Additionally, a judge can also subpoena your records for a variety of reasons, and if this happens, we must comply. Your counselor will discuss this with you during the intake appointment. You may release information to anyone you choose.
- Do I have the right to receive a Good Faith Estimate?
- Yes. A Good Faith Estimate will be sent after your initial contact with Anchor Point Counseling.
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One of the greatest acts of courage is to seek help when your mental health is struggling.
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